PRIVACY POLICY
(Last Updated: 1st March 2025)
Apex Coworking Limited (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or interact with us in any way.
Information We Collect
We may collect and process the following personal data:
- Prospects and Applicants: Name, contact details, job title, company name, preferences, and any information provided during enquiries or applications for membership.
- Members and Users: Payment details, login credentials, business information, interactions with our services, access logs, and usage data.
- Suppliers and Partners: Contact information, contract details, billing and payment information.
- Members of the Public: Any information provided when engaging with us via our website, social media, or events.
- CCTV and Internet Usage: Video recordings from CCTV cameras for security and safety purposes, and internet usage data (such as IP addresses, browsing activity, and network access logs) when using our internet services.
- Website Usage Data: Information collected via cookies and analytics tools to understand how users interact with our website and improve its functionality and user experience.
How We Use Your Data
We use your personal data for the following purposes:
- To provide and manage our coworking services.
- To process membership applications and payments.
- To communicate with you about our services, events, and promotions.
- To maintain security and access control to our premises and digital platforms.
- To comply with legal obligations and enforce our terms of service.
- To improve our website, services, and customer experience.
- To ensure the safety and security of our premises through CCTV monitoring.
- To monitor and manage internet usage to prevent unauthorized activities and ensure network security.
- To analyse website usage data to understand visitor interactions and optimize website performance and content.
Sharing Your Data
We do not sell your data. However, we may share your personal information with:
- Service Providers: Third-party providers that support our business operations, including:
- Our professional advisors
- Our Data Protection Officer (DPO)
- Cloud storage suppliers
- Management platforms
- CRM supplier
- Online engagement tool providers
- Marketing platforms
- IT infrastructure suppliers
- Third-party payment platforms
- Debt collection agencies
- Facilities management providers
- Credit reference agencies
- External contractors
- Legal Authorities: If required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. CCTV footage is retained for a limited period unless required for security investigations or legal purposes.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict certain data processing activities.
- Withdraw consent where applicable.
- Lodge a complaint with a data protection authority.
To exercise your rights, please contact us at [email protected]
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyse site usage. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.
Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Apex Coworking Limited
85 Great Portland Street, London, England, W1W 7LT
Tel: 020 3909 8123
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Complaints
If you have any concerns about our use of your personal information, you can make a complaint to us at Astir Living Ltd 85 Great Portland Street, London, England, W1W 7LT.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Registration reference: ZB821650
